Frequently Asked Questions
The easiest way to get any question answered is to contact us. We pride ourselves on excellent customer service. For your convenience, we added answers to some common questions below.
Product FAQ
Can I paste wallpapers in my bathroom?
Yes, given the area should not be in direct contact with water.
Are there any wallpapers for my ceiling and floor?
Yes, For ceilings you can use either DuraMatte Plus or DuraMatte Prime. But for the floor, you may contact us. We will guide you further.
Are the wallpapers waterproof?
Yes, our wallpapers are water-resistant.
Do the wallpapers come with adhesive?
DuraMatte Plus requires wallpaper paste and DuraMatte Prime is our pre-pasted material. You can order samples before finalizing your order to get to know both materials.
Are these safe for children?
Yes, absolutely safe. Click here to know more.
General FAQ
Can I provide an image for the wallpaper?
Yes, Any design with a resolution above 2000px can be ordered as wallpaper. Click here to start designing your own wallpaper.
Do your wall wrappers come with a warranty?
Yes, we give a standard 1-year warranty on color fastness.
Can I paste wallpapers over the paint?
Yes, given the paint surface is good & no dents or significant scratches are present on the top.
Do your wallpapers cover doors and windows?
Yes, but not recommended if it’s a frequently used door or window.
Measurement FAQ
How can I measure my wall?
It’s very simple & similar to any other measurement, Just measure the exact height & width of the wall using any tape. We add an inch extra on each side for extra safety.
Ordering FAQ
Can I get a free sample?
No, but samples can be ordered using the order a sample page. We will send two 1X1 ft. sized samples printed on our material based on the design you choose.
Is there any minimum order?
Nothing as such, any size of the wall can be covered.
Installation FAQ
Do you do the installation?
Yes, but it’s available in limited areas for now. Please contact us before placing the order if you would like installation assistance.
Can I install it myself?
Yes, you can follow the installation process here. You will also get a detailed installation guide with your order.
What tools do I need to install the wallpaper?
All the necessary tools required to install your wallpaper will be bundled free with your order. You can view the contents of the installation kit here.
What are the requirements for installation?
A smooth surface with primer is a recommended for professional quality output.
